The Transaction
The order was processed, professionally packed, and shipped. Tracking confirmed it was delivered exactly as described to the address provided.
The Red Flag Address
The package wasn’t destined for a home; it went to a commercial logistics hub:
This is a known Freight Forwarding hub. Per eBay’s own rules, once an item is forwarded, the seller’s liability should end. Yet, the system allows the feedback loop to stay open for international trolls.
The Donkey Attack
The buyer left negative feedback that had zero relevance to the product. They didn’t provide proof of damage. Instead, they left a vague insult and uploaded photos of donkeys.
“pet food, don’t expect more.”
Actual feedback: A donkey is not a record.
Where it Breaks
We appealed. eBay policy prohibits images that aren’t relevant to the item. We sold a record; they posted a donkey. eBay’s automated support rejected us instantly, saying they “cannot determine the context.”
The context is simple: A donkey is not a record.
Why This Matters
At Ripkitty Records, we value honesty. When eBay allows fraudulent feedback to stand on forwarding transactions, they create a permanent vulnerability:
- Forwarders become shields for scammers.
- Sellers absorb damage they didn’t earn.
- Bots protect the “buyer experience” even when the buyer is a troll.
When the facts are this clear and nothing changes, it’s not a mistake—it’s a pattern.